Terrible Cruise - FOOD, CLEANLINESS, WIFI, ADDED EXTRAS, ROOMS: Jewel of the Seas Cruise Review by MaxG1979

Jewel of the Seas 1
Member Since 2017

Overall Member Rating


Sail Date: June 2017
Destination: Europe - Eastern Mediterranean
Embarkation: Rome (Civitavecchia)
This is the first cruise and it will be the last. I feel terrible bringing my parents and my pregnant wife along to this cruise on the Royal Caribbean, Jewel of the Seas.

FOOD: For 9 nights we experienced terrible food that was all frozen, not fresh and tasteless. We ended up eating in the buffet most nights as that food was actually slightly better than all the "fine dining" restaurants on board (although after a couple of days of the same food in the buffet everyday you certainty did not look forward to eating). In the "fine dining" restaurants on board, the food came out cold, not fresh and just certainty not worthwhile paying any extra money. Plus of course you have to pay mandatory tips on top of the bill and the waiters suck up to you and expect more tips on top even when the food is terrible. On two occasions we found hair in our food and both times the waiter couldn't care less, the manager actually said to me "that's not hair, that's More mat". Like a placemat? He stared at it on the table and was so rude about it. I didn't realise a placemat was ok to eat...

ADDITIONAL EXTRAS: Be prepared to pay for coffee, water, delivery charge for room service (which no other cruises have) and mandatory gratuities everyday for everything plus all staff suck up to you everyday for more tips.

WIFI: You pay AN INSANE amount of money for wifi on board and its RUBBISH. We couldn't post any photos or videos on social media and couldn't download any videos on youtube the whole 9 nights on the cruise.

CLEANINESS: Every time our family went to eat on board, we had dirty cutlery every time. Nothing is cleaned properly. The rooms aren't as dirty as the food but they don't change your bed sheets unless you tip even though the head cleaner in our section said they will do it 3 times throughout the cruise. Our parents didn't tip extra on top so the cleaners never cleaned their rooms properly and never changed their sheets until our parents complained a few days before the cruise ended. Hallways stunk like toilets everyday. Toilet paper is so thin you can't wipe yourself without it breaking apart.

ROOMS: Suites are tiny and old. If anyone tells you that you can fit your luggage under the bed they are lying, you can't. Your carryon luggage maybe..There wasn't a day that went by when we didn't hit our head, arms or legs in the shower or in the bathroom. TV channels play the same TV episodes everyday, great entertainment considering wifi was slow and didn't work properly.

SHORE EXCURSIONS: We weren't happy with quite a lot of parts of the shore excursions, but we experienced worse on board and at least we got to eat different and FRESH food while on shore. Expensive tho and of course the guides expect additional tips on top.

KIDS: We don't have kids but our friends on board did and they said there was nothing for their 4 year old to do. They only open the kids pool from 2-4pm and the water is freezing.

SEASONAL CRUISERS: Our friends on board had their parents too who are seasonal cruisers and have been on around 30 cruises all up. They said this is the worst cruise they have been on, hands down. That speaks volumes.

We couldn't wait to get off. So much money wasted. So much effort and time wasted. Less

Published 06/19/17
5 Helpful Votes

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