Great Food, Service & Cabin but non existent "free" internet: Marina Cruise Review by photodadmjh

Marina 3
Member Since 2014
9 Forum Posts

Overall Member Rating

Great Food, Service & Cabin but non existent "free" internet

Sail Date: May 2017
Destination: Mediterranean
Embarkation: Barcelona
We loved the ship, the service was impeccable and the food was very good. I would have to say the food in the main dining was better than the specialty restaurants except for Red Ginger and Jacques which were excellent. The service on board was top notch. We were promised free unlimited internet but were never able to even get to the server and when we did it was impossible to get email and forget facebook unless you try at 3am. Oceania knows they do not have the capacity for all the guests but continue to market this feature. This was a huge disappointment and I felt fraudulent on Oceania's part. The cost of the excursions and wine onboard were insane. A $10 bottle of wine was over $70 on ship with VAT and gratuity. It felt like Oceania is trying to nickle and dime you to death. I would rather they charge a little more for the cruise and not make all the extra charges so punitive. The TV on board was terrible with almost no content of movies or shows, very noncompetitive More compared to other lines. We sailed on Marina 2 years ago to Australia and the internet was usable and wine charges more reasonable. Thankfully Oceania allowed us to bring wine aboard which we did and payed the $25 corkage fee. This could have been a 5 star cruise but by trying to making a few extra bucks they soured the overall experience. If you don't have enough internet capacity don't market free internet to everyone. If you don't drink, don't care about getting online and book private excursions you would be very happy. Less

Published 06/17/17
8 Helpful Votes

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Member Since 2014
9 Forum Posts
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