Disappointed in RC did not live up to it's reputation and our past cruise!: Explorer of the Seas Cruise Review by jimzgrlz

Explorer of the Seas 2
jimzgrlz
Member Since 2017

Overall Member Rating

Disappointed in RC did not live up to it's reputation and our past cruise!

Sail Date: June 2017
Destination: Alaska
Embarkation: Seattle
We chose Royal Caribbean as we have sailed to the Caribbean in the past with them.

I don't even know where to begin. First getting on the ship was just mass confusion. We arrived at the time stated for our deck and waited in line 2.5 hours, and of course one of our bags didn't make it to our room as the paper tag they stapled on was ripped of when the loaded our bags. We had to wait until 8 pm then we could go down to the bottom of the ship and find our bag and get it to our room.

Most of the food was mediocre at the best. Very bland and most of it tasted like frozen tv dinners, even in the main dining room. We read online before boarding that we were able to bring our own wine and drink it in the dining room without a corkage fee. When we went to dinner with our wine we then were told that there would be one. After I complained about it and let them know that the website said otherwise they told me that it was new and began with that cruise. I then asked why didn't More the two places I had to check my wine in with let me know that before I boarded. They waived the fee. The hallways on deck 6 smelled like sewer most of the cruise. The RC website also stated that during bad weather the atrium pool would be open for kids to swim in that too was false. There was a lack of entertainment and things to do. It felt as though nothing was big enough to accommodate a sold out cruise. The ice skating rink was only open once for skating. You would think that during the rain and bad weather that they would show movies all day in the theater.

The shore excursions were so so. The one good thing I can say is the service was exceptional. It's unfortunate that the rest was not! We've cruised to the Caribbean, Mexico, the Bahamas, Italy, Spain and France and this was by far the biggest let down. Less


Published 06/16/17
12 Helpful Votes

Cabin review: M6679 Interior Stateroom

The cabin was decent. The walls were dirty and stained but the rest was fine.

Read All Interior Stateroom (M) Reviews >>

Port and Shore Excursions


Gardens/Hatchery

Not much to the hatchery but saw several Bald Eagles and the touch pools for kids were awesome. Friendly and knowledgeable guide.

Mendenhall Glacier

We really enjoyed this part of the tour. I wish we would have had a bit more time to hike out to the waterfall and back. Worth the visit. Dress in layers, the weather can change quickly.

White Pass Scenic Railway

The train ride was very beautiful and the guide was exceptional. The train was full and some people traveling with toddlers refused to hold their child so there were a few people who had to sit three to a seat which was ridiculous and I'm sure very uncomfortable for them. They gave out great snack bags on the train which was appreciated and needed since there was limited choices and a bag of popcorn was $2 and cookies were $4 and not much else available. Next we got to see the sled dogs. This was by far the best! Very interesting and of course the highlight was watching them pull the sled and of course cuddling the puppies!

Horse-Drawn Carriage Tour

Nice quiet enjoyable way to see the city. It doesn't last long so you have time to go back into town and enjoy the sites!

Compare Prices on Explorer of the Seas Alaska Cruises

Read more Explorer of the Seas cruise reviews >>
Read Cruise Critic’s Explorer of the Seas Review >>

Compare Prices on Explorer of the Seas Alaska Cruises

jimzgrlz
Member Since 2017
Cabin
Dining
Embarkation
Enrichment Activities
Entertainment
Family & Children
Fitness & Recreation
Onboard Experience
Public Rooms
Service
Shore Excursions
Value for Money
Share feedback
Thank you!  Cruise Critic values your feedback.
How can we improve this page?
Skip X

See Explorer of the Seas deals up to 82% off:

August Deals
Explorer of the Seas 74% Loved It

 
7 Night Alaska Glacier Cruise
See all Explorer of the Seas Deals >>