Not the Celebrity I Remember: Celebrity Millennium Cruise Review by kandtcarroll
Overall Member Rating
Not the Celebrity I Remember
We did the Denali land tour (which was incredible!) before embarking. Upon arrival in Seward, we were checked in efficiently and upon boarding were greeted with smiles and warm, flat champagne. We were able to disembark to some shopping before setting sail. Getting back aboard was painless. Disembarking at the end of the cruise went well, too, especially given the many places people were leaving to. Instructions were clear, we got where we were going to on time, and our luggage was awaiting us when we arrived.
Millennium isn't new, but it still has a very elegant feel to it. Getting around is fairly easy as there are many signs and deck maps to consult. Waiting for elevators when you need them is a pain and we More chose to use the stairs most of the time. The hot tubs on deck were *not* hot, which was too bad since it would have been nice to sit in a hot tub in cold air. We were able to use the whirlpools inside, but they were often crowded. We were also disappointed that passengers were not allowed on the bow the length of the voyage, despite the fact that there were rails and places to sit.
Our ocean view cabin (2079) was spacious and the bed was comfortable although it was very warm the entire cruise. We ran the AC full blast the whole time. Our cabin attendant, Edric, was attentive and polite. He knew our names and cabin number very quickly and would often open our doors for us, if he saw us coming down the hall. He kept our room very clean, provided turndown service, and responded promptly to every request we had of him. No towel animals. :(
Food was always the big equalizer on Celebrity, but no more. The food in the main dining room was bland, if beautifully presented, the menus did not at all reflect the local cuisine, and the portions were laughably small. It used to be that no matter your cabin class, you had the same 5-star treatment. No more. If you wanted truly good food and fall-all-over-you service, you needed to pay to go to one of the specialty restaurants. Tuscan Grill was amazing. It reminded me of how dining used to be: unhurried, elegant, delicious. Select dining stinks, in our opinion, as does the softening of the dress code. People are herded in an out. Meals are rushed. Overcrowding makes you miss shows without a lot of planning and who wants to plan on vacation?
Entertainment and activities were equally disappointing with a few exceptions. The house band in the lounges was terrible. The main dancers/singers were very average and the shows were too, as a result. Golden Duo, however, was amazing, and the final show, while impromptu because of transportation issues, was the best of the week.
Service had its highs and lows. Everyone was very courteous but few went above and beyond. I overheard one woman complaining that it was the "you have not because you ask not" cruise. She was right and we did eventually catch on. Do you want to eat with the same people? Ask. Do you want the same wait staff each night? Ask. Do you want a reservation so you can get to the shows? Ask. Do you want some munchies while you are drinking? Ask. Ask and you receive. Don't and you get whatever the baseline service is for your venue. Guest relations was very helpful. We had one minor glitch with a package we purchased and when we complained (Ask!) we got "white-listed" for the rest of the cruise. Not only was the error rectified, but we received special attention for the duration of the cruise.
Ports were ports. If you get away from same, boring, cruise-mandated diamond/gem/t-shirt stores, there was a lot of interesting things to do and so. Getting away from the docks. Shore excursions were fun, however the ones that were made available to pre-purchase on the website represented only a fraction of those offered. We would have made different choices if we had more information.
Speaking of pre-paying, don't. We found that most of the things we had purchased in advance were offered at some point in the cruise at discount prices. Also, the cruise memory CD is a ripoff. Don't buy it. It was billed as a video memoir of our cruise, which was very deceptive. It was actually made up of stock videos with *occasional* shots (mostly videos of people having their picture taken) of our cruise spliced in. The musical review was one of the places where this was painfully obvious as the cast in the video was not the cast on our cruise. To add insult to injury, the CD was offered at a discount late in the cruise and were among the poor schmucks who paid full price for buying it early.
All in all, we were rather disappointed. This was not the Celebrity that we remembered. We would definitely go back to Alaska. We are just not sure it would be with this cruise line. Less
Cabin review: 042079 Ocean View 4
See above. Comfortable and quiet but far too warm. Honestly, if I had to do it over, I would choose inside for this itinerary. The midnight sun, which the shades could not completely block out, made sleeping difficult, even if it was pretty.Read All Ocean View 4 (04) Reviews >>
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