A bit average: Pacific Aria Cruise Review by Nauticaldreamer3010

Pacific Aria 3
Member Since 2017

Overall Member Rating

A bit average

Sail Date: May 2017
Destination: Australia & New Zealand
Embarkation: Brisbane
This was our eighth cruise so we are starting to get a feel for how ships and cruise lines compare. We had travelled previously on this ship 7 years ago when it was MS Random under the Holland America banner. It is now a very different cruising experience.

Embarkation and disembarkation were as smooth as we have experienced and better than most.

Firstly the condition of the ship. Upon approaching the ship it was easy to see that the lower half of the ship was well overdue for a coat of paint. It looked quite shabby. However once on board the ship looked much like most of the other ships that we had cruised on in terms of finish quality. However, the windows really needed a good clean as many were VERY messy. The public areas of the ship all looked quite fresh and more modern than most of the other ships we have experienced. We really liked the modernised main dining room and the free asian style restaurant. But the cabins are looking dated, albeit they are clean More and functional.

service was generally of a lower quality than anything we have experienced previously. The staff all work very hard, but many are clearly nowhere near as well trained as they should be. This was particularly evident in the dining rooms where there was little evidence of effective coordination or supervision. At dinner on the night of our departure we asked for a bottle of wine that was on the menu only to be told that it wasn't available. That waiter disappeared while we reviewed the menu once again and when we asked another waiter for the same wine he said it was available. This is one of many examples of deficiencies in service quality.

The quality of the food ranged from very good for two of our meals to plain awful for others. A notable feature was the small range of options compared with what is generally available on other ships, probably about half the usual number of options. Another problem was that most of the meals were served cold. I don't mean they weren't hot, they were cold. We quite liked the Pantry as an option and used it 3times for lunch.

As others have noted the cocktails all seemed to be quite watered down and lacking in the usual wow factor. Fortunately there was a good range of draught beers on board. Disappointingly though there were no happy hours like those offered by eery other ship we have cruised on.

A highlight was the entertainment. The shows in the main theatre and the various bands playing around the ship were as good as we have experienced.

I guess at the end of the day you get what you pay for. But this cruise wasn't much cheaper than cruises on higher quality cruise lines. It was definitely the lowest quality of all of the cruises we have done. But importantly, we still really enjoyed ourselves, as did most of the other passengers.'' Less

Published 05/10/17
7 Helpful Votes

Cabin review: Obstructed outside6006

We understand what 'obstructed' means, and it often means you just get a glimpse of the water. But this ship looked out on a bulk head and had absolutely no view of anything off the ship. The cabin itself was well laid out and the bathroom was one of the larges we have experienced. The 2 seater lounge made it very comfortable.

Port and Shore Excursions

We just mossed around the resort area and returned to the ship.
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Member Since 2017
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